Thanks, Authorization will eventually expire and drop off releasing the hold on funds in a few days. They run security checks on the payment and then release it back to your account. I think its a stock issue. And finding it uses more power than a laptop! The UK website is much better though, completely updated design. Items showing as in stock for home delivery but not available when trying to buy them. I didn't receive a confirmation email after ordering. Help!! But if it happens again please bring this up. Finally, after I had made several more calls and looked at websites and left messages for the charmless 'Lisa', I got a letter in the post on Friday afternoon. Leave the Archive. 'Edication'? I was without my laptop for six weeks when I finally received it back and powered it up the screen remained blank. Were really sorry for any inconvenience this might cause. The operator said my daughters card would be re credited immediately and could only apologize. and asked exactly where this left me. We often link to other websites, but we can't be responsible for their content. I strongly suggest that you don't buy anything from this company, not unless you want to WASTE your TIME and money, the staff are just rude, customer services are just rude, and their products are LOW standard CHEAP RUBBISH! They are blaming Paypal for what it looks it's their issue. 679215 Registered office: 1 London Bridge Street, London, SE1 9GF. DIGITAL CAMERA (which I wouldn't even expect my 7yr old to be satisfied with), which was worth a WHOPPING29.99! I looked at a few and decided on the Samsung GX10, which was going for 579.99, so I placed the order, along with another item (wedding present) via the internet on the Argos site. ", Responding to this tweet, a third customer added: "Same here, 219 from my account.". Well there is no order as per se but you know what I mean. My bank statement shows they took 5 payments though, but I have no order confirmation and can't see what went through on their website. Nothing will come of this. Goodbye. On Monday my 17 year old daughter ordered 6 items of jewelery from the Argos website for home delivery. Taking money for products which are not available. She also informed me that 'Lisa', had decided to look into the matter as I had waited so long to make the complaint. Add message. wardrobe, had been sent to them. argos taken money but no order confirmation. So no orders went through, still have issues with placing an order now. So I called the person that had signed the letter (not charmless 'Lisa'). This service is provided on News Group Newspapers' Limited's Standard Terms and Conditions in accordance with our Privacy & Cookie Policy. Its the biggest name in ulster. Jul 3rd, 2022 by . They need to cancel the order from their end so I wouldn't wait 10 days. Environmental Issues, Home Automation & Internet of But looks like greediness to get more and more prevents tehm from doing that. By browsing this website, you consent to the use of cookies. Since when was this customer service? Will do that, but has anyone else experienced the same with Argos? I tried to pay again, this time paying the full amount and directly entering my card into the PayPal Express window and it successfully went through. Called BOI, they cant find the issue on my side, so has to be Argos. . What a load of s*** they feed to people day in and day out. Now I don't have the money to get the correct item I need! Normally when you pay a company (rather than an ebay seller or individual), then it is always pending until that company processes your order and captures the pending payment.If they don't process that order and capture the pending payment then the pending status times out at 30 days post-payment. They also told me that another possibility (due to the state of the packaging) was that it could have been tampered with it the sorting office which is at the other end of the country to me - which makes me wonder how many hands it passed through. The first pending transaction used the 24.99 gift card, 240.10 PayPal balance and 134.90 bank funds (399.99) The second pending transaction used 375.00 from my bank (so they still accepted the gift card with this order). Editor, Marcus Herbert. ), then finally told that 'Lisa' had gone home and I would have to speak to her Monday. ComplaintsBoard.com is a leading complaint resolution website on the Internet. I went to order something on Argos today, proceeded to the pay in 3 and changed my mind. When I used PayPal to pay for it, it redirected me back to my trolley and said it was actually out of stock, however the PayPal transaction is still going through. Argos had tweeted an apology on April 23, saying it was sorry to customers for its website temporarily going down. I was more than a little steamed, but didn't have time to make calls so started preparing for the wedding and dashed out to get what was needed. There's nothing you need to do as the funds will appear back in your account within five days depending on your card issuer. When asked why this has never happened before they said it was a clause on the receipt. Help!! She said: "Please please help me I have made a purchase online for 500 via gift card and it has taken money off card but not generated the order!". There is no order history on my account, which is the weirdest thing in 2021. I contacted the courier company and spoke with a very reasonable person (who shall remain nameless as I don't want them sacked for telling the truth). Our reason for ordering all this in the first place was because we had moved into an unfurnished place. Customer service is shocking You are viewing the PayPal Community Archives. As the only option I can see, is to go to a solicitor and pay out more money! Who on earth would give such a charmless, inarticulate woman a job in a customer service role? I am sorry that you are not happy with your order and I can assure you that we have fully investigated the matter of the camera, whereby you have stated that you received a Vivitar V188 3MP Camera. I bought a Samsung blu-ray player along with the Samsung wireless LAN USB stick. When I got home I noticed they were not compatible so I returned to argos(33 miles) to get a refund. They seem to have all their beanbags coming from one supplier which is obviously not up to it. They said it is up to Paypal. I CAN NOT GET HOLD OF THE STORE BY PHONE AND ARGOS TOLD ME I HAVE TO SORT IT OUT WITH THEM . Operator in put the order in to the computer and found that the paper work had not even been forward to the warehouse for dispatch. On finishing the call my daughter went back on the website to check stock availability for herself and found 5 items out of 6 still available for home delivery. ), then queried the fact that the package had been torn down two sides and put back together again with at least two different types of tape. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. It's not my desire to brag, but I think I can outdo most of you in the 'getting ripped off by Argos' department. whomitconcerns. I said that was fine but how were they going to compensate me for the 3 lengthy phone calls i had made. I fully intend to take the matter further up the chain of command until i get a satisfactory out come. The poor manager (only a young lad) then had to stand and apologise to me because some woman called 'Lisa' had decided that they needed to investigate the matter before they would give me back my money and had put a block on the order so no one else could even get into it and tell me what was going on, let alone issue me my refund. I WENT FOR THE EXCHANGE BUT WHEN I COLLECTED IT FROM THE COUNTER IT WAS A BLACK USED IPOD COVERED IN SCRATCHES BUT PACKAGED AND CATALOGUED TO LOOK LIKE NEW STOCK, I SUPPOSE IT WAS JUST LUCK THAT I HAD OPENED IT IN THE STORE AND NOT WHEN I RETURNED HOME.