Financial Services Compensation Scheme (FSCS) These might include confirmation emails, app screenshots, credit card statements, or similar. Can I buy insurance for my tickets? - Ticketmaster Help All seats are side by side unless otherwise noted. Can I get a refund? Think carefully about whether you want your tickets to the postponed event - once you've confirmed you want to roll your tickets over, it's unlikely you'll be able to change your mind afterwards. Buying event tickets is an investment. When you purchase a plan from Allianz Global Assistance, you have a review period determined by your state of residence to examine the plan. Required Documentation - Allianz travel insurance How do I file a claim for Event Ticket Protector Insurance? Read on to learn more. Do Not Sell or Share My Personal Information. Some factors that weigh into this include whether youre selling tickets above their face value and if youre selling the tickets on the premises of the event.4. So, if something outside of your control comes up and you cant make it to the event, you want your investment to be protected. What is Allianz Global Assistance Event Ticket Protector Insurance? With event ticket insurance, your financial loss will be covered if you can't attend an event for any of the below reasons: Four in 10 (41%) consumers believe they will be covered if a national lockdown means the event cannot go ahead as planned, while a third (35%) assume they will be covered if the event cannot go ahead due to it taking place in a local lockdown area. Unfortunately, there was a death in the family in April and we couldn't do the cruise. Except as expressly provided under your plan, you are responsible for charges you incur from third parties. But looking at the terms and conditions of Festicket's guarantee provider, Booking Protect, you'll find that you're only entitled to a refund if you or someone in your household tests positive for coronavirus - not if you're told to self-isolate, or if you can't travel due to local restrictions in your area, or if the event can't go ahead due to lockdown rules. If you were referred by a travel agent, enter the ACCAM number provided by your agent. You want to see Bruce Springsteen sing Born in the USA but youre stuck in Toronto during severe snowstorms. 3 0 obj Seats together. Ticket holders could be buying insurance policies for gigs and major events which do not provide them with the Covid cover they expect, Which? 5 Making a claim Please phone 0845 641 9727, textphone 020 8666 9562 and ask for a claim form or write to: Missed Event Insurance Claims Department, PO Box 1900, Croydon CR90 9BA or email ticket.claims@allianz-assistance.co.uk giving your policy number and details of the event you are missing. About Event Ticket Insurance How it Works With Event Ticket Insurance, if you can't attend an event for a number of reasons like covered illness, airline delays, traffic accidents and more you'll get 100% of the ticket price returned to you. Allianz Travel Insurance products are distributed by Allianz Global Assistance, the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. Event Ticket Protector Insurance only refunds prepaid, non-refundable payments when you have to cancel for a covered reason. Check your insurance if you have it - you might be able to make a claim if you've tested positive for coronavirus or need to self-isolate. Allianz Travel Insurance products are distributed by Allianz Global Assistance, the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. Insurance benefits are underwritten by Jefferson Insurance Company (NY, Administrative Office: 9950 Mayland Drive, Richmond, VA 23233), rated "A+" (Superior) by A.M. Best Co., under Jefferson Form No. Then be careful what insurance you pay for. With Allianz ticket insurance, you can get a refund for your order if you can't make it to the event for a number of covered reasons, including: Sudden medical emergencies Death of a family member or companion Mechanical breakdown on the way to an event Traffic accident on the way to an event Being called for jury or military duty Eventim's insurance provider, Great Lakes Insurance, specifically states that it does not cover any Covid-related claims - if you're looking for Covid cover when booking tickets on the site you'd be better off paying for additional cover elsewhere. So when something unexpected comes up that keeps you from attending the event you bought tickets for, youll be covered with event ticket insurance. If you need help, Allianz Global Assistance representatives will be available 24/7. Allianz Global Assistance representatives are available 24/7 if you need assistance. For example, you might have to hire a babysitter, arrange transportation, make dinner reservations before the event, or take the night off from work. Allianz Event Ticket Insurance gives you peace of mind that if youre unable to make your event due to an unforeseen circumstance, youre covered. } Not only did I buy concert tickets, but I also bought ticket insurance from Allianz Travel Insurance which equated to just under $40. We bought our tickets for a May 2014 Alaska cruise and the corresponding travel insurance from Allianz Global Assistance. COVID-19 FAQs | Allianz Global Assistance - Allianz travel insurance Refunds must be requested within 770 days of the original plan purchase date. Non-Insurance benefits / products are provided and serviced by AGA Service Company. stream Insurance policies do not have to payout because the ticket seller should provide a refund regardless of whether the customer has insurance. Stuff happens. . {{annualTravelBanText}} {{travelBanDateFormatted}}. We asked 2,000 UK consumers what they thought ticket insurance policies would cover them for if there are Covid-related cancellations. So I signed up for my refund, which they said would take 6-8 weeks to process. Step 2 - Your retailer will contact us to discuss the claim on your behalf. Its tough to stomach, especially when you consider the average ticket prices for the most in-demand events. A+ (Superior) and A (Excellent) are the 2nd and 3rd highest, respectively, of A.M. Best's 13 Financial Strength Ratings. Tickets will arrive in time for your event. Log in. ", If you purchased Ticket Insurance, you must file a claim online at eventticketprotection.com/tm or contact the Allianz Global Assistance claims office at (800) 334-7525. If your event has been canceled or if you cannot make the rescheduled event date, you can cancel your plan for a full refund of the plan's cost. At the end of last year I bought five tickets to see Abba Voyage in London on 5 January from Ticketmaster. "@type": "FAQPage", File a Claim | Allianz Assistance For example, you might have to hire a babysitter, arrange transportation, make dinner reservations before the event, or take the night off from work. "@context": "https://schema.org", Any NonInsurance Assistance services purchased are provided through AGA Service Company. Unfortunately, we are unable to cancel the policy for you as you are now the policyholder, and we can't refund the amount to you as the funds are already with Allianz. * By continuing past this page you agree to our I was very satisfied with my purchase from Allianz. At checkout, when youre asked if youd like to purchase ticket insurance, just click yes. You will pay for the event ticket insurance as an additional charge and will be billed separately by Allianz Global Assistance. Check a Claim. If I have Allianz ticket insurance and miss an event, can I get a refund? I decided not to attend the event and I have event ticket insurance. Terms of Use. Here, we set the record straight on what different ticket insurance and guarantee policies cover, and explain how to get a refund if you can't attend an event due to coronavirus. And if one of your party tests positive for coronavirus, meaning you no longer want to attend, only TicketPlan, Vista Insurance (used by Skiddle) and XCover (used by AXS) would allow you to claim for a refund. What is Allianz Global Assistance Event Ticket Protector Insurance If you have Allianz Global Assistance, you can get a quote, manage your policy or submit a claim on the Event Ticket Insurance page. By Clicking ACCEPT or continuing to browse the site, you are agreeing to our use of cookies. All documentation and information required for your claim can be found on your claim filing confirmation. If for any reason, you wish to cancel your plan during the review period, youll be refunded your premium as long as you havent filed a claim and your event has not begun. Do Not Sell or Share My Personal Information. Festicket, for example, has a banner on its site which says: 'Get a full refund in case you are unable to attend the event (COVID-19 coverage included) Just add it at checkout. quote.start_date : "Date"}}, View all of our travel insurance products. Can I get a refund? File a Claim. What is Allianz Global Assistance Event Ticket Protector Insurance? Claim Status | Allianz Global Assistance - Allianz travel insurance Event ticket insurance protects you should you be unable to attend the event you have tickets for because of a covered circumstance. You could always resell the tickets. By continuing past this page you agree to our Watching the game on TV and or listening to the artist on your earbuds just isnt the same. Israel; Jamaica; Republic of Ireland; Northern Ireland; This is a test environment. Buying ticket insurance when you get tickets at Ticketmaster protects your investment in the case of an emergency. Contact AGA Service Company at 800-284-8300 or 9950 Mayland Drive, Richmond, VA 23233 or customerservice@allianzassistance.com. How do I cancel my ticket insurance? - Ticketmaster Help PDF Coverage Summary Sistic Ticket Protector You can contact them by: Email at missedeventinsurance@allianz-assistance.ie Phone at +353 1 637 3617 or +44 20 8666 9562 Post at 511 Q House, Furze Road, Sandyford Industrial Estate, Dublin 18. Coverage includes the ticket price, taxes, convenience fees and shipping charges along with other eligible event-related items that have been added to your order, such as parking. Ticket Insurance. You can contact Allianz on 0345 641 9726, by email at missedeventinsurance@allianz-assistance.co.uk, or by writing to the address below: For theatre shows you will need to . How do I file a claim and get a refund if I have ticket insurance