Then, hit Apply. You'd consider that to be a failing, right? My device functions properly, I'm paying for a service I can not use. All services not available in all areas. Its best to unplug them for a few minutes and hold the power button on each of them for 10 seconds while unplugged if they have one. Yoyo Eckmeyer These plans are also a step backward after Sprint's hotspot plans, which allow 100GB of usage for $60/month. It has nothing to do with Internet Provider service.. Go into settings and change the Date/Time to 24 hour format.. and Violaaaaaa!!! The first thing you need to do is turn on the hotspot. If you cant see it, click the Add button and add it. All Rights Reserved. I will start with the simplest solution, so follow them in order: Restart your LinkZone 2 device Update firmware Check SIM Card Restore default APN settings Reset your LinkZone 2 device to factory settings Restart your LinkZone 2 Alcatel connected but no internet connection The connectivity for the phone itself is working as it should. 2G uses less power than LTE does. Your subscription has been confirmed. You should now be able to access the internet from your Alcatel Hotspot. If you're experiencing this issue with your laptop, are you able to connect any other devices to your cell phone's mobile hotspot and successfully use the internet connection? At the end of your next 30 days, you might want to up your data plan to 8 gigs. Not everything can be done on a phone, so its nice to have internet access on your laptop whenever possible. For business use, a hotspot line can be billed separately, which many businesses require. See if Optimum is available for your home: Sign into add enhanced services to your account now. Alcatel Insert your SIM card and update your account settings to start using your Boost Mobile Service. Do any other devices on your network have issues? In use the following DNS server addresses, enter the Google DNS that I posted to you before: 8.8.8.8. ALCATEL We hate to hear that you're not able to use your mobile hotspot of 1 gig. Enter your phone's hotspot password. 1. 8. This Alcatel LinkZone 2 hotspot gets you connected on a budget, but it doesn't take advantage of T-Mobile's full network. Theyre almost always routers, just like the one you have in your home. It's just frustrating that this is essentially T-Mobile's only choice. You should check to see if your subscription is still active, and if you have exceeded the allocated high-speed data allotment. Your connected devices will only be able to access the Internet if your host device has Internet access. Use Quick Assist to help users - Windows Client Management the data speed after your 1 gig is used up is stated on the website as a maximum of 128 kbps. It is NOT a network problem, because my husband has a Samsung Phone and I can have them side-by-side, and his works great (love their wireless), but my Idol will say "No Internet". Options include blocking devices by MAC, IP filtering, port forwarding, UPNP, and manual DNS. Option 1: Uninstall your Antivirus utility such as McAfee, Norton - since it might be interfering with Mobile hot. Step 1.Launch the Settingsapp, scroll all the way down, and tap System. Connect your device to your computer using either an included USB cable or a compatible connection type depending on what your Hotspot supports. To troubleshoot the issue, try rebooting the router or modem, checking the device connections, updating the driver type, disabling other possible interfering devices, checking the firewall settings, resetting the network settings, using an alternative connection, or performing a system reset. https://www.pcmag.com/reviews/alcatel-linkzone-t-mobile. Weak or spotty signals can interfere with your devices ability to connect to the Internet. Alcatel The following is how you do that on your guests phone. ), That speed difference continues at a distance, too. Keep an eye on your inbox! Your vote will help the community find the best deals. In four indoor tests in weaker-signal areas, the Linkzone averaged only 4Mbps down, while the phone pulled 12Mbpsprobably because of that antenna tuner. Alcatel Step 1.Go to Settings > Wi-Fi & network > Wi-Fi, tap the hotspot you are connected to, and then tap the pencil icon at the top. The Alcatel Linkzone is the only hotspot available for T-Mobile. This will reset the device and hopefully restore access to the Internet. The LinkZone 2 can't touch that. Type the following command and press enter to flush the DNS. Apple. All of the downloads are safe from the vendor's official website. All rights reserved. Step 4. Yes, your phone has a hotspot mode, but there are still reasons to get a dedicated hotspot. Alcatel Enable the mobile hotspot. If you need internet access but theres not a coffee shop around, youre out of luck.