Wellcare uses cookies. JBSA-Lackland and Randolph Pharmacy teams are updating processes to improve support to beneficiaries. Find Navy Federal Branches and ATMs in your area. Randolph Air Force Base Medical Clinic | Military.com Complete this printable form to ask for an appeal after being denied a request for coverage or payment for a prescription drug. There are co-pays, but beneficiaries will reduce time spent at the pharmacy. Find where you can donate blood through the Armed Services Blood Program. Call the automated refill phone system at (210) 292-9995 or (800) 469-7170. The following process updates will take effect Sept. 6, 2022: Process Update #1 - Pick up Process Change. Donate today, to prepare for tomorrow. The goal of the Urgent Care Pharmacy is to provide patients with their urgent medications within oneto twohours of initial check-in. the last Wednesday of every month for mandatory readiness training. Due to call volume, were no longer able to offer prescription activation over the phone. There are co-pays, but beneficiaries will reduce time spent at the pharmacy. JBSA-Randolph is the Air Forces premier base for pilot instructor training and combat systems officer training. Consider using mail order through Express Scripts. Complete this printable form to ask us for a decision about a prescription drug and your specific plan coverage. The Military Health Systems new electronic health record system, MHS GENESIS, will deploy for more than 390,000 beneficiaries in the Defense Health Agencys Tidewater Market on Jan. 21, 2023. To further expedite the filling of hand-written prescriptions, ensure thefollowing is written on each prescription:Current as of 6 May 2013Patient namePatient Date of BirthPatient phone number and addressDrug allergies (if any)Sponsors Social Security NumberA prescription drop box located at the BX Satellite Pharmacy can be used when thepharmacy is closed, or if you want to avoid the wait during business hours. Randolph AFB (Joint Base San Antonio) - 630 3rd St West , Bldg 1068, Randolph AFB, TX 78150 Satellite Pharmacy Phone 210-652-4189 Satellite Pharmacy Alt Phone 210-652-0108 Automated Refill Phone 210-292-9995 Randolph AFB Pharmacy Website Mon 0800 - 1700 Tue 0800 - 1700 Wed 0800 - 1700 Thu 0800 - 1700 Fri 0800 - 1700 Sat 0800 - 1200 Sun Closed JBSA-RandolphDrug FormularyWelcome to the Randolph Clinic Pharmacy!Time spent at the pharmacy window is an opportunity for you to ask questions andobtain information. It creates a win-win situation for the Randolph Clinic and beneficiariesalike.Phone NumbersRandolph Pharmacy 652-4127Joint Base San Antonio Refills 292-9995 option 2(800) 469-7170 option 2Wilford Hall Pharmacy 292-7522BAMC Pharmacy 916-1536Third Party Collection 652-2420 option 7Pharmacy personnel respect your time and want you to have as short a wait aspossible for prescriptions. How do I know if I have medications ready to be activated? See more. The drug formulary is a list of medications covered by your Humana insurance plan's pharmacy benefits. After-hours access can be obtained by coming through the FEC entrance. Dwane Young). Randolph Printable Formulary - Randolph Air Force Base - YUMPU No. Call-in activations will be turned off. The following process updates will take effect Sept. 6, 2022: Process Update #1 - Pick up Process Change As of Sept. 6, 2022, patients will no longer need to stand in line to pick up their medications. (U.S. Navy photo by Mass Communication Specialist 2nd Class Dylan M. Kinee/Released). JBSA Lackland and Randolph Pharmacies implement changes to improve An Airman uses a pharmacy kiosk at Wilford Hall Ambulatory Surgical Center, Joint Base San Antonio-Lackland Aug. 16, 2022. The following process updates will take effect Sept. 6, 2022 Process Update #1 - Pick up Process Change As of Sept. 6, 2022, patients will no longer need to stand in line to pick up their medications. Military pharmacies are staffed based upon how many prescriptions go out the dispensing windows, so any prescription returned to stock is unsupported labor. Express Scripts receives these forms and approves or denies them for all TRICARE pharmacy points of service MTF, retail, and mail order. You may not be registered within the pharmacys will call system to notify you once your medication is completed and ready for pick-up. Off-base providers should electronically prescribe to DoD Randolph Pharmacy. The Randolph pharmacys National Provider Identifier (NPI) is 1861800567. This process change is not intended to limit the options available to patients, but to provide better support by using the additional staff in other areas of the pharmacy. No prescription is dispensed until a pharmacisthas verified the final product. 630 3rd St. W Please use one envelope for each patient. If you are unable to pick up your medication please call and let us know so your medications are not returned to stock and remain on the shelf for you. Patients can activate routine prescriptions using the Q-Anywhere system by texting "Get in line" to 833-517-4408 (Lackland) or 833-258-0792 (Randolph) during duty hours between 7 a.m. and 4:30 p.m. Activating Prescription Refills -Any medications called in for a refill will be ready after 1:00 p.m. on the third duty day from activation. The Joint Base San Antonio-Lackland and Randolph Pharmacy teams are changing some of their processes to improve service to beneficiaries. The 359 MDG Base Exchange Pharmacy dispenses prescriptions from civilian providers, both typed and handwritten, as well as all refills. The pharmacy call center phone lines will be deactivated for both Lackland and Randolph. After-hours access can be obtained by coming through the FEC entrance. What do I do if I run out of refills? As of Sept. 6, 2022, patients will no longer need to stand in line to pick up their medications. Get Directions. Follow the options, and you will be prompted to enter your eight digit date of birth and your prescription number. (Courtesy Graphic). An Airman uses a pharmacy kiosk at Wilford Hall Ambulatory Surgical Center, Joint Base San Antonio-Lackland, Aug. 16, 2022. Download. Please proceed to your preferred pharmacy, Lackland or Randolph, for ALL urgent medication services. Randolph Main Clinic 59th Medical Wing - JBSA - Wilford Hall Ambulatory Surgical Center To obtain refills, patients will still call the Refill Line at 210-292-9995. The pharmacy teams will use existing space and capacity to create an internal Urgent Care Pharmacy to optimize the process for obtaining urgent medications. Rx Refill Line: 210-292-9995 or 210-292-7000, 1100 Wilford Hall Loop The Joint Base San Antonio-Lackland and Randolph Pharmacy teams are changing some of their processes to improve service to beneficiaries. Electronic Prescriptions: Please ensure that you participate in the Third Party Collectionprogram. Using the TRICARE Pharmacy Home Delivery Program, the cost for up to a 90-day supply of medication for active-duty members is $0; all others pay $0 for generic, $13 for formulary brands and $43 for non-formulary. These numbers are also located on top of all prescription labels. In a Defense Health Agency Market that serves more than 390,000 beneficiaries, U.S. Navy Capt. Y0020_WCM_100876E Last Updated On: 9/1/2022. Prescriptions faxed from physicians offices are accepted (except Schedule II Controlled Drugs). 1040 Randolph AFB, TX 78150-4801 Get Directions Randolph Clinic - 359th Medical Group website 1-210-652-6403 Monday - Friday: 7:30 a.m. - 4:30 p.m. Closed from noon - 4:30p.m. Magazine: Randolph Printable Formulary - Joint Base San Antonio. To receive your prescriptions quicker, please consider having your provider submit the prescriptions electronically using the sites below: DOD JBSA LACKLAD PHARMACY: NCPDP 5912236, NPI 1063829414, DOD JBSA GATEWAY BULVERDE PHARMACY: NCPDP 5923467, NPI 1184122749, DOD RANDOLPH PHARMACY: NCPDP 5912337, NPI 1861800567. This will put you in a virtual queue which is being used by our technicians to activate your medications in the order received. Our fax number is (210) 652-3516. Currently, the demand for pharmacy services exceeds what the 59th Medical Wing is resourced to provide by approximately 26%. For the Anderson family, protecting their 8-year-old son, Reeve, has proven to be the fight of his lifetime. Please proceed to the pharmacy to ensure your phone number is correct/added/updated. TRICARE is a registered trademark of the Department of Defense (DoD),DHA. Try our Q-Anywhere text service or come in person to the pharmacy. The 59th Medical Wing is updating these processes after the completion of an internal study which revealed that demand for pharmacy services is currently 26% higher than what the wing is resourced to deliver. Clinic Pharmacy: Open to all beneficiaries. CenterWell Pharmacy is the preferred cost-sharing mail-order pharmacy under many Humana MAPD and PDP plans . Activating New Prescriptions- Anyroutinemedications will be ready after 1p.m. on the second duty day from activation. Download a PDF Readerorlearn more about PDFs. The group consists of 367 personnel in 8 buildings. The Randolph AFB base guide has information for service members and families. JOINT BASE SAN ANTONIO-FORT SAM HOUSTON, Texas Telephone Number (s) 210-652-6403 Location 221 3rd Street West, Randolph Air Force Base, Texas 78150 A search can tell you: Formulary status (generic drug, brand-name drug, non-formulary drug, non-covered drug) Where the prescription can be filled Copayments and limitations, such as prior authorization Coverage review requirements and forms Alternative medications, including costs