But the Ulta return policy allows you to make returns for 60 days. No interest or fees when you pay on time. To serve you better, ulta.com will begin to process your order after you click the SUBMIT ORDER button. Please note that shipping charges on your original order will not be refunded, unless the package was incorrectly shipped, or you received defective merchandise. Yes, we offer gift bags, including a decorative ribbon on most items. No need to have the original printed receipt when you make a returnat ULTA stores if you used your ULTAmate Rewards Membership number*. You also have the option to exchange the product for the same item, in which case no payment form is required. While Ulta doesnt seem to limit returns as hard as Sephora does, they still state that they will limit returns as they see fit. To prevent the loss of points, do your best only to buy products you are sure youre going to keep! Discover ways to receive continued support from Ulta Beauty. RangeMe is an online platform that makes it easier for us to discover new products. . On the bottom of the app screen, choose "Shop" to browse by category, brand and more! . Otherwise, it seems like your girl Ulta always has your back! Present the item to any store associate and they'll be able to help you return or exchange the item. Certain items in your order may be considered Hazardous Materials (HAZMAT). This is 30 days longer than most stores, and only if you want a full refund. Your product is matched with the right category buyer. Just make sure that you also bring in your original email order confirmation and packaging slip in order to make sure you get the full refund. If you're not completely satisfied with a product for any reason, just return it to any Ulta Beauty store for a full refund or exchange. Buy now, pay lateronline and in store. Items purchased from other retailers, dealers or resellers and not directly from Ulta Beauty are not eligible for return, refund or exchange, including Ulta Beauty at Target. An order is attempted, but not successfully submitted. Scan the QR code with your mobile device. We take protecting the integrity of the products we sell very seriously. This will give the option to opt into the gift being wrapped (toggle option), and to include a personalized message with the order up to 250 characters., PLEASE NOTE: Individual items within an order cannot be bagged, wrapped, or boxed separately. The Same Day Delivery order cutoff time is based on your local store's closing time; you'll see that at checkout. Any item(s) that are canceled and/or can no longer be shipped will not be charged and your final shipment notice will contain an adjusted price. To add a coupon, simply enter or copy the coupon code into the "Enter Coupon" open field. So if you don't have the receipt with the original purchase price, you'll get store credit for the lowest price the product was sold during the last 90-day period. Just be aware that Ulta reserves the right to draw the line if they suspect a certain customer may be abusing their return policy. Rewards points earned on a product being returned will be deducted from your account., If you redeemed your rewards points to buy an item and then return it, those points will be immediately added back to your Ultamate Rewards balance., If you purchased multiple items in a transaction and you only return one item, you will have the proportionate number of points added back to your Ultamate Rewards balance. Choose as needed. Returns with a gift receipt can be exchanged for different product or an in-store credit. Please review the specific exclusions or restrictions with each Ulta Beauty coupon or promotion prior to redemption. Please navigate to the Returns section of this page for more. If your order has been fully canceled, the temporary hold will expire automatically within the timeframe set by your financial institution. On the bottom of the app screen, choose "Shop" to browse by category, brand and more! If you are unable to return the product with its receipt and we are unable to verify the original purchase price of the product, your refund will be in the form of an in-store credit equal to the lowest selling price at which the product was sold by Ulta Beauty during the 90-day period preceding the return. Ulta has one of the most generous return policies among the fashion & beauty retailers. For ulta.com shoppers, items excluded from coupons and promotions will be indicated in the shopping basket. Ulta is known for being flexible to meet your return needs in every way possible. Once located, scroll past Store details, availability, and Services menu to Brands in Store. Delivery times may vary, especially during . For assistance in placing your order, please review below. However, if you choose to mail your return to Ulta Beauty, we ask that you cover the return shipping charges. If you are on ulta.com, you can change your quantity once added to bag by pressing "+" for more or "-" for less. Buy now, pay lateronline and in store. You can also look up your return status online by logging into your ulta.com account and clicking on order status. We are unable to accept CODs for returned merchandise., If you return a product within 60 days of the process date on the order packing slip, you will receive your refund in the form of your original payment. You have the option to either have your entire order shipped or remove the items not available in store prior to checking out. it's totally free! Can You Return Used Makeup To Ulta? (2022 Updated) Lost your receipt? It actually probably doesn't matter. Many customers enjoy the company's policy that allows customers to receive a full refund when they return new or used products within 60 days of purchase. If you would like premium or expedited, update accordingly. All orders containing Hazardous Materials have restrictions. Use Tab to access the results. Yes, we offer gift bags, including a decorative ribbon on most items. Under Payment & Billing, expand the 'Redeem Ultamate Rewards Points' field, select how many points you would like to redeem on this purchase and then place your order. We are able to locate purchases made using your Ultamate Rewards member ID or phone number. 16 Best Loungewear Brands for Show-Stopping Comfort, 13 Sites like Rent the Runway (2023 Update), 14 Stores like Ulta to Shop Beauty & Skincare Products. You can do that by clicking on the number "1" next to "Add To Bag" on the Mobile App. Simply bring the item(s) you wish to return to the store with its original email order confirmation, packing slip and all original packaging materials. Note, the shipping type defaults to Standard. How RangeMe works: Create a product profile. If not, please contact Guest Services through the options toward the bottom of the page. 2 - Avoid Return Shipping Costs - There is ONLY one way to do this and that is to bring your online purchase to an Ulta Beauty store to process your return. Does Ulta Beauty Accept Returns Without a Receipt? No problem for Ultamate Rewards members! Once you submit your order, the funds will immediately be deducted from your Ulta Beauty gift card. Territories, PO Boxes or APO/ FPO addresses. A temporary hold will be placed on the Ultamate Rewards points you've redeemed to pay for your order. For purchases made online at ulta.com or using the Ulta Beauty App. UPS or the U.S. If you want to get a full refund, then youll need to return the product to Ulta within 60 days of your original purchase date. ; Text Customer service was nice but it was such a hassle. You will not be charged for the out-of-stock item. Once you're logged in, navigate over to your order history and select the item. Overall, Ultas return policy is one of the best out there for beauty brands and we are super thankful. We are able to locate purchases made using your Ultamate Rewards member ID or phone number. If you receive a dissatisfying order or a gift you want to return, you have 60 days to do so and get a refund, an exchange, or a replacement. To add a coupon, simply enter or copy the coupon code into the "Enter Coupon" open field. Not a member? All items should have all accessories with them. Territories, PO Boxes, APO/FPO addresses and oversized packages. If you are unable to locate your email order confirmation, you can print it by logging in to your ulta.com account, selecting order status, and then selecting the order number shown on the bottom of the packing slip. Once you have found your item of choice, be sure to choose the shade/color/size (if applicable) as well as quantity. Ulta has one of the most flexible return policies among beauty and fashion retailers. If you want to make sure you receive a full refund, then you'll need to be able to prove how much you paid for it. Prior purchases do not qualify for use with coupon/reward certificates., Orders qualifying for FREE or discounted shipping promotions are shipped via our Standard service only. The first is to enter your order number, along with your email. Rewards points earned on a product being returned will be deducted from your account., If you redeemed your rewards points to buy an item and then return it, those points will be immediately added back to your Ultamate Rewards balance., If you purchased multiple items in a transaction and you only return one item, you will have the proportionate number of points added back to your Ultamate Rewards balance.