18 0 obj ADT Solar appears to be highly responsive to customer complaints on the BBB site. I received at least a weekly update from Tateona Henderson (my assigned project leader) so always was aware of where the project stood. SunPro Solar is one of the most successful solar panel installers around and the ADT company acquisition further solidifies the business as a premier installer. Investing in solar carries some risks since youre committing to several years before you reach a breakeven point with your investment, so do your research before picking a solar company. Our customer care team is here to help. endobj The only Solar Company in Florida dedicated to the best value and performance to the customer. The solar company isnt going to do it for you. emoji_emotions100% true reports! ADT sells security systems for 1500-$3000 security systems. Brands include LG, Enphase, Outback Power and Unirac. 24 0 obj This rating is based on the BBBs understanding of how the company handles customer complaints. We take an educational approach by informing you of your options and help make you the best decision when going solar. My Dad, who was terminally ill, was talked into signing a 38k agreement to add panels to his house. 22 0 obj At SolarTech, we prefer to talk to people that want to talk to us. stream | 04/13/2023. >> Unauthorized use strictly prohibited. We can take a look at your claim for no charge and see if well be able to help. **Batteries may be purchased as part of your customized solar system. I pay $1,440 A MONTH for my panels. Customer Reviews are not used in the calculation of BBB Rating. It has been a long process with the electric utility provider, supply chain, and personal shortages. I first contacted ADT Solar sales representatives on July 21, 2022. It takes care of all permitting and inspections and backs up its work with a 25-year guarantee that covers labor, power production and certain parts and systems. Let the community give you an assessment of the trustworthiness of a missed call. /Kids [50 0 R 14 0 R] 15 0 obj /N 24 0 R How Much Does A Home Security System Cost. This started maybe two weeks ago. Now you can choose a solar provider with the same confidence you have choosing ADT for your smart security. Don't waste any time on this company! endobj Once you sign the loan agreement this company no longer cares about you. /Tabs /R endobj Below are other components and features of ADT Solars solar system: ADT Solar provides three options for purchasing your solar panel system and battery backup: Homeowners qualify for a federal tax credit equal to 30% of the price of their solar panel system. They are non responsive and dont know what theyre talking about when they do call. The company does not have any review for this year. BBB is here to help. Report Spam Number. Even though Meraki Solar has been able to quickly expand, there are potential concerns prospective customers should be aware of. << Whatever you all decide DO NOT go with this company. 2 on our list of the best solar installers in the U.S. unsolicited advertising? endobj Installing solar since After several discussions and changes, I received and signed a contract on September 21, 2022, and made the initial payment. ADT will acquire Sunpro for roughly $825 million, including debt, in a combination of $160 million in cash and 77.8 million shares of ADT stock covering the rest. endobj These are used to get an impulse buy from the customer to secure the deal. I feel that ADT solar was responsive to my needs and acted heroically when unforeseen problems arose. Our lawyers can help if youve had a problem with SunPro. Thank you for expressing your concerns with ADT Solar. Simply give your solar panels a light scrubbing with a brush and bucket of soapy water. So, I had to pay for my electricity bill along with the solar panel payment. Net metering works slightly differently depending on location. ADT Solar - Profile & Reviews - 2023 | EnergySage I planned on using the tax credit for 2022 taxes. stream Going Solar? Here Are the Best Companies of April 2023 - This Old House 16 0 obj SunPro began business in 2008 and became one of the largest solar companies in the country. /Filter /FlateDecode From educating consumers on available solar incentives to offering a mobile app that tracks system production, Momentum simplifies solar panel installation. The saying goes, If its too good to be true, it probably is. A lot of American solar call companies are notorious for offering too good to be true deals upfront only to disappoint the customer when the system wasnt actually free. If youre having a problem with solar panels from SunPro Solar, call Kneupper & Covey PC at 657-845-3100, or e-mail us at contact@kneuppercovey.com. How many solar panels does it take to run a house? 5. As a Scam-Buster / Scam-Baiter, when Sunpro Solar calls my phone, I disguise my voice as a confused, special needs, elderly person. Contact Information 233 General Patton Ave Mandeville, LA 70471-8701 Visit Website (985) 882-7200 Want a quote from this business? All reps aren't returning emails or phone calls. The calls from SunPro came from (727) 223-6405, (727) 228-1754, (352) 353- 0514 and (352) 353-0505, out of Clearwater and Archer, Florida. /CO [2 0 R] The installation was conducted by a very friendly, efficient team, who installed 40 panels, set the control box and wired into our breaker panel in less than a day. Review for ADT Solar (formerly Sunpro Solar) - SolarReviews As a matter of policy, BBB does not endorse any product, service or business. /ITXT (2.1.7) The installers spent 7 hours in a van due to unforeseen problems. Doing these steps ahead of time will help you save money and a huge headache down the road. Kneupper & Covey accepts consumer protection cases across the country, with licenses to practice in California, Georgia, and Texas. Some homeowners will lease solar equipment, but those who do cannot claim any tax credits or incentives. Using solar power as a supplement or replacement for conventional electricity has become popular over the years, particularly in residential neighborhoods. /BBox [0 0 79.747 17.334] Can I sue SunPro Solar? - Kneupper & Covey PC It's important to note that reviews can be influenced by a number of factors, including the sales person that someone interacted with and where they were at in the process when they left the review. endstream /Parent 5 0 R The Forbes Home editorial team is independent and objective. Some companies have been known to say that you will not be eligible for rebates or tax credits if you do not sign with them.