Apple Wallet Tickets Not Tranferrable????? If you're selling tickets, for example, before listing on StubHub, consider blasting out on your social media page that you're looking for a buyer so you can potentially avoid paying a fee. 03-25-2022 10:53 AM. But, issues really are rare to happen in getting your tickets. being locked in and not knowing if youre going to ever receive your ticket until its too late is a pretty fucked system. Bucket list site for many people let's say. 4 Things to Know About Buying Tickets on StubHub - Nasdaq ook at the 'Ready' date in the order details. There are still tickets available it is just a very slow process," Smith Tweeted in March. Sometimes, StubHub only allows hard stock ticket sales. Here's what you need to know. Check out our pick for Best No Annual Fee Credit Card of 2023. We are changing the way you register and sign-in to the StubHub Community. Seems like nothing but questions on this site with no answers. 08-05-2022 07:20 PM. Be the first one to find this review helpful. Help us improve this article with your feedback. Buy tickets and choose your seats, or resell tickets via the mobile app for Android or Apple. All Rights Reserved. StubHub only had an option to sell "barcode" tickets for this event--not "mobile" tickets. But it won't charge you a fee just to list your tickets, so there's no risk there. I still show an option to transfer tickets in Ticketmaster but not to sell. But ,I have season tix to an extremely popular college basketball program. The mlb for security reasons doesn't "create" their viewable tickets until a day or two before the event. Use of this website signifies your agreement to our, / The event is today and I still dont have my tickets. Not sure how this malicious tactic is seen as legal. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. We know this can be concerning. Cookie Notice I understand you offer guarantee, but I want to make sure I can actually get into the show. So, option - wait to deliver at the last minute. I went on to lose both my original ticket value AND the charge to my account. "Stubhub is saying they cannot refund buyers because sellers . This company is horrible and they DO NOT care about their customers. I read the FAQ but don't understand it. Family says it couldn't just 'shake it off' after problems getting If a seller says they have electronic tickets, what reason would they have to not make them available to download until 2 days before an event that is 5 months away? By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. The event is today and I still don't have my tickets : StubHub Copyright 2023 Consumers Unified LLC. Reading between the lines, this means you should expect to pay higher fees for tickets to a big-name event, and lower fees for a more run-of-the-mill event. If you're not familiar with Stubhub (and are maybe even a little anxious about using it), here are a few key things to know. MLB is partnered up with Stubhub's and is fully integrated with them. and our This happens when the primary ticket company doesn't release the tickets to the original buyer for a while. Andy and Christy Carter paid $500 a ticket back in November on StubHub for tickets to Taylor Swift's Friday night show at Mercedes Benz Stadium. I purchased 3 pit tickets totaling 530 dollars. Not getting your tickets until the day of the event has become more common with venues. Were all stressed! What's tricky, however, is that there aren't pre-set fees. Waiting till the day of is bull****. 1. Help us improve this article with your feedback. You can always deliver before this date. This company will not make things right, do not use this site. It is not in a seller's best interest to cause issues for a buyer at the same time. In most cases, tickets arent issued until 24 hours before the event. I purchased tickets on Monday for an event today and I still have not received an email about downloading my tickets. That happened to me, and although I understand StubHub isn't responsible for a flaky seller, they did not notify me about the tickets no call, no email, no account notification. We can't ask them to send tickets earlier than the date in your order details. Adventures in Reselling: Tickets on Ticketmaster - Cardpe Diem Tickets wont arrive until concert date - StubHub Community You will enter your community username and new password and done! Musicians can get sick and sporting events can get canceled. Yes Yes Why does Stubhub wait until the day before the concert to send the tickets? Re: Tickets wont arrive until concert date. We have not reviewed all available products or offers. Unlike Ticketmaster, which sells tickets directly to consumers, StubHub is more of a ticket marketplace where individuals can list tickets they have available for sale. should i just buy elsewhere while i still can? We can't ask them to send tickets earlier than the date in your order details. Some teams, venues, or artists put delivery delayson tickets issued to original buyers. Let us know if you have any other questions or concerns. I'm glad I didn't. The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Original review: April 16, 2023. I bought tickets in November and there was a "delay" in transfer. All told, StubHub could be a great resource whether you need to sell event tickets or purchase them. Go to 'My tickets' then Orders. Did you find it helpful? I paid about $150 per ticket, including fees. Hopped on a 3 hour flight without service and in that time period Stubhub double charged me the seller for ticket sale that occurred over this 3 hour period. I was unable to get tickets through Ticketmaster as it had sold out. Will my tickets arrive in time? List your tickets on the app or website, and StubHub will do the work of finding buyers, completing the sale and paying you. We're firm believers in the Golden Rule, which is why editorial opinions are ours alone and have not been previously reviewed, approved, or endorsed by included advertisers. Any answers or advice is much appreciated. So take your time and look around until you find the musical with the date and time that works perfectly for you and your schedule! That means when you buy or sell tickets, they are only the intermediary. We value your privacy. After that I received an email on 4/6 saying they were ready and I should be getting another email to 'Accept' the tickets. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Well start sending you the news you need delivered straight to you. Many or all of the products here are from our partners that compensate us. Listings are removed without notice and transactions get cancelled due to Stubhubs failure to repair their barcode integration with the MLB. OP the seller has until the "ready by" date. They (mlb) use this barcode system . For each StubHub purchase, earn two percent of the cost in rewards that you can cash in for a discount on a future purchase. Id like to be prepared ahead of time because the drive is long and I wouldnt want to show up and not be allowed in. is there still hope i will get my ticket? Ticket buyers and sellers say StubHub owes them after widespread event Sellers often list tickets on StubHub weeks or months ahead of a given event. My daughter's favorite artist was coming and specifically asked me to take her. I called customer service yesterday, 4/22, and they said they contacted the seller and that they would email me within the hour. It may be close to the event due to ticket delivery delays. All both of them could keep saying is "we sent you an email." But in either scenario, it pays to explore other options, too. FanProtect Guarantee: If they're not ready yet, you can expect them by the 'Ready on' date in your order details. Since there is a delivery delay until 45 days before the show date, if I were to sell on StubHub, I wouldn't be able to fulfill the order and get paid for almost a year! The only way to complete mlb sales on Stubhub is by entering the barcodes. We keep track of all orders and guarantee delivery by the date in your account. @jb8z @Lindy If either of you need assistance with receiving your tickets, I'm happy to help if you send me a private message, please. Solved: Have not yet received tickets - StubHub Community We are told NOT to resell our season tickets (which is BS) or, if caught, lose not only that game, but the rest of the season of tickets -AND all future rights to season tickets. I told him repeatedly that I never got an email and he couldn't do anything, I asked to be transferred to a supervisor, and was to Scott who also told me it was my fault for not responding to an email I NEVER RECEIVED! Best Homeowners Insurance for New Construction, How to Get Discounts on Homeowners Insurance. Thank you, you have successfully subscribed to our newsletter! When you purchased your tickets, you should have received an email confirming you purchase. StubHub went on to collect both the buyers payment AND my charge for the ticket price. No. Maurie Backman writes about current events affecting small businesses for The Ascent and The Motley Fool. I was told that my payment will be on in 24 hours on 4/10/23, the next day I did not get payment. Third-party sellers and ticket-buying bots enrage Colorado music fans Privacy Policy. After the switch, you will enter the email address you use to access the community in order to reset your password. Solved: Selling tickets with delivery delay - StubHub Community Selling tickets on StubHub and delivery expectations 3/31/23 I called back again because 2 more set of the same tickets came in saying you have sold your tickets, I called again to ask why this is happening. And if so, you may be curious about StubHub if you've never used it before. Their customer service isn't much help either. Thanks! Always remember that StubHub is your one stop shop for any and all of your ticket related needs! Why would I not only forfeit $500 compensation for those tickets I wasn't going to be able to use, but further not "finalize the sell" authorizing them to charge me $495?? If its past 10 AM on the day of your event and you dont have the tickets, pleasecontact us. I bought Hamilton Chicago tickets for a show almost a full year later. Did you get the refund? Since June of 2022, listing for sale MLB tickets has been an absolute train wreck. You will enter your community username and new password and done! It may be close to the event due to ticket delivery delays. If you will get credit or a full refund on your original payment method. Some venues, artists, and teams don't release tickets until a couple days before an event. 3. This info is used to verify your account. You will enter your community username and new password and done! Customer service all the way to your seat, 2000-2022 StubHub. Why would seller unnecessarily delay ticket delivery? Sorry we couldn't be helpful. Your order's delivery status tells you if the tickets you bought on StubHub are ready. How Much Does Home Ownership Really Cost? Cookie Notice I knew that Stubhub is a resale company, and that I could get tickets at an inflated price. I said I sold my tickets already. One broker in Los Angeles who requested anonymity for fear of retaliation from the company said Stubhub owed him more than $40,000. The Stubhub site indicated the tickets would be available by December 29th as a mobile transfer, a method commonly used these days.