Check out our Optimum customer service, TV port, and slow internet guides to figure out your next troubleshooting steps. jP.>G>MY$IYYZuX=NMMmV0"*L0b H:ptss,rqItMj#u^pvF=R]6LQZ]W8|FWjJ)v@XLrmP0'*/jERfJ03#1aXWIR4hA^+5?oQJk If you select Record This, you can then specify the time, duration and channel and then select your storage device. RBFunk Pause live TV stopped working Recently, I lost the ability to Pause, Rewind, and Fast Forward live TV. 0000002964 00000 n Started yesterday. DVR for Optimum TV will automatically rewind and record up to one hour of the current programming. The action you just performed triggered the security solution. 0000003188 00000 n 0000013294 00000 n WebRewinding from live tv not working Let's say we are watching a car chase on live tv and I am in the kitchen. I dont understand what happened I was able to pause, fast, forward rewind. It's so irritating. The back arrows show on the screen and there's lots of buffer (as also proved by the ability to jump back) but it does nothing. Press Enter to send it. A Digital Video Recorder, or DVR, is a simple way to watch your favorite shows. 0 Pause live TV stopped working : r/OPTIMUM - Reddit The error message DVR Service Unavailable may appear for a number of reasons: Power was unplugged to either the Expander (external hard drive) or the Digital Box while a recording was in progress. Otherwise, you can watch it on demand when it finishes. Select Fire TV from the video section. to Control Your TV with Alexa F1 LIVE: Azerbaijan Grand Prix latest - Live - BBC Sport How to Change or Cancel Optimum Service | CableTV.com Make sure you are signed in with your Xfinity credentials. 0000015888 00000 n 2010-2023 CableTV. o8Iq6;5S1A_hV1HvUqRfJTF/ZA O"$RfQ2X This is an unofficial, informal discussion forum about Optimum, where you can share concerns and information, and organize to advocate for better service! Same problem here. 0000008424 00000 n Google is king of the cloud and their big selling point is their awesome DVR service. | Jun 8, 2021. endstream endobj startxref Youll need an Optimum ID to access your DVR away from home. Says top box function not available same as many of the other comments here. Why does such a thing exist? If there is not a replay option, then the only way to re-watch the stream is to watch a recorded version of the stream, which the streamer or platform may have saved. Optimum TV Regarding Live TV, the pause and rewind options at the moment are only available on the "Osprey" box (DirecTV Stream box), Apple TV 66.33.216.187 Optimum is owned by Cablevision and includes the service to former Bresnan Communications clients. You can email the site owner to let them know you were blocked. @user_0ed6e9 I don't believe it has anything to do with the Xbox gaming box. Additionally, there are now some HDTVs that have built-in DVR technology, allowing users to record content to a connected external hard drive. This sub DOES NOT VERIFY Altice/Optimum employees except for u/ItsOptimum. Most cable companies offer their own branded DVR, but there are also several third-party options available. You can record TV shows, movies and other programming that is broadcast by your cable provider. Whether youre cutting the cord or taking it with you, lets break down what your next steps will be if youre changing your Optimum service. Hello @delpiro10! To be able to do this, Xfinity would need to store the paused data in the cloud. Customers who choose this plan also get a free Optimum Altice One box, which allows them to quickly access content and easily manage settings. Attn: Shared Services Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. WebNot all devices use the same technology which means not every device supports fast forward and rewind of live TV on BBC iPlayer. I did a reset but that didnt work. However, when I do, the stream skips to a totally different point in time on that channel. We also use third-party cookies that help us analyze and understand how you use this website. + Press DVR on your remote or go to Channel 1001 to get the Recorded List. Which is the best DVR service on the market? To start a chat, please click the chat icon in the top right of the page! Check out Optimums moving form to make sure you can transfer your Optimum TV or internet service. There is no buffer. Bummer! Does it? Ive had this system for about two years now. Spectrum TV app: Download and get started - Spectrum Support Spectrum TV app on Apple TV - Spectrum Support Cloud DVR (cDVR) and Cloud DVR Plus FAQs - Spectrum Support FAQs Q5: Can I rewind live TV or The new player on the market is YouTube TV, which gives you 40+ channels for $35 a month. I did a reset 20 minutes later, and nothing changed. The X1 boxes have this functionality with a DVR. Make sure the power cord is securely plugged into the back of your cable box and the outlet, and that the HDMI cable is connected to the HDMI port on both your TV and your cable box. For a list of helpful threads please check the sidebar on old.reddit.com/r/optimum. Weve done the research and heres what youll need to update, pause, or drop your Optimum service. 0000000896 00000 n Optimum customer service is available from 9:00 a.m. to 5:00 p.m. During the reset process, the digital cable box will display hold followed by turn on. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. 0000003077 00000 n Optimum Channel DVR also allows you to rewind and fast-forward live TV, pause a show, or even create your own instant replays. 126 0 obj <>stream DVR also allows you to rewind and fast-forward live TV, pause a show, or even create your own instant replays. Click to reveal These cookies ensure basic functionalities and security features of the website, anonymously. live tv Record a program that youre watching If you like what youre watching, its easy to start recording it. Additionally, Optimum may also require a credit check or payment of an installation fee. I need help before I decide to cancel my service. The functions work fine on recorded shows. Your IP: Some cable and satellite providers offer set-top boxes with DVR functionality that also dont require subscriptions, as long as you are a customer of the provider. Enter your zip code below to find internet and TV providers in your area. Through the Optimum Senior Plan, customers over the age of 65 can save up to 35% on their monthly service fees. This cookie is set by GDPR Cookie Consent plugin. Lastly, check to see if your area or building is experiencing a power outage. After waiting for at least 10 seconds, screw the coaxial cable back onto the box, followed by Can't rewind 0000126097 00000 n If the connections are secure but the cable box still does not work, then it may be possible that the cable box may be defective. Can't rewind or fast forward on my TV during live shows. I wish I could just talk to someone at comcast, but of course you can't. It sounds like the only solution is to drive 30 miles and exchange it at the nearest Xfinity store. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. forward or rewind live programmes Begin typing your search term above and press enter to search. If youre not getting a picture or you see a blue or black screen, check that your Make sure that your account is fully closed and any equipment is shipped back by the end of whatever billing cycle you want to be your last. 0000015658 00000 n Firstly, make sure all the connections to the cable box are secure and connected properly including the coaxial cable and power cord. Optimum gives you the ability to record up to 15 programs at once, even while youre watching something else. Hey there @user_8f5309, thanks for reaching out! 99 per month for the first 12 months of service. Youll be billed for an extra month if you run into a new billing cycle, and Optimum doesnt prorate your bill after your service is cancelled. To start recording, press the Record button on your remote, then select either Record This or Record Series. This plan includes access to over 220 channels, including entertainment, news, sports, and On Demand programming. However, one thing that both my old boxes were/are able to do is rewind live TV properly, i.e. Thanks so much for taking the time to reach out to Xfinity Support with Digital Care here on our Community Forum to voice your account concerns. If youre heading out of town for a while, call Optimum customer service at +1-866-218-3259 or chat with an Optimum by scrolling to the bottom of the page and clicking Message us. Just ask the agent to freeze your service for up to six months. We will be asked to do a refresh, it might work for awhile, then the issue will return. Yes, you can buy a DVR for your cable TV. You will also need to discuss returning any equipment that was provided with your current package and make sure it is returned in a timely manner. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Each press should light-up the "cable"lamp, if the batteries are OK. Yeah, live means it's happening right now, so aside from pausing while you microwave some popcorn, or chips and cheese for your nachos, mdks comment pretty much covers it. Can you rewind live TV with Optimum? - Michele M the Guide Have No Information . 87 0 obj <> endobj xref PAVA "@;`DQ0`ijNuDQ#peB&jqN}zy39=s~.# K$I)E9Y* G&rwmY-[z?/{X laAa7d*R.Z\QN!rs @XfinityThomasC I am having same issue and reported and still no reply.. #GetCloserGoFarther with award-winning Internet from Optimum. The cookie is used to store the user consent for the cookies in the category "Analytics". Why are my attachments locked on Cold War. Your Shaw PVR cannot "fast forward" on a "live" feed, because the PVR has not yet received the stream. WebTo correct the issue of the guide showing no data, please perform the following: Unplug the power cord and unscrew the coaxial cable from the back of the box. Disclaimer: This sub is not affiliated with Optimum or Altice USA in any way. Resetting the DVR will fix the majority of issues and an unresponsive DVR is one of the issues that a reset can fix. Am I missing some other hardware that they're not advertising? In the top right corner, you'll see a little chat icon near the bell icon. I love having the option to pause live TV especially when I am watching my favorite show! There is no rewind or ff working!! The power button blinks when I press the buttons on the remote, Any help before I try customer service? Looking at the alternatives I've decided to go with an external USB HDD and use the recording function of the TV. On the side of the box, there will usually be a label indicating a Reset button. We are so glad to hear from you and want to assist in any way that we can to get this addressed and resolved for you. In this case, you should call your cable provider and inquire about a replacement cable box. +Use the ARROWS to highlight Record and press SEL. I'm running into the same problems. HtTyTSw~XCH% Also, have you had a chance to reset your box to see if it helps? A hard reset on your cable box is a procedure that will clear all data stored in its memory and restore the device to its factory settings. If they have, replace the batteries with new ones. Thanks for bringing your TV plackback issues to the attention of our community! These devices will typically allow you to record more hours of content than the models offered by the cable companies, and they often have additional features like online streaming and access to third-party apps. Second, check your remote and make sure the batteries havent run out.