With 9 million users and over 350 payment options available on the platform, we have one simple mission: to provide financial access to anyone, anywhere at any time. Please be patient because this may take some time. Trade volume - total BTC youve traded on Paxful. What Do I Do If I Have a Transaction or Hedging Issue? The photo ID verification page appears. Heres a detailed article about the dispute process. You will then be prompted to type in the custom provider name. Once youve created and published your personalized offer, wait for a buyer to start the trade with you. Your Trusted and Blocked list helps you filter your contact list and makes it easier for you to mark whom to trade with on Paxful. If you cancel the trade, Moderators aren't able to help, and getting a resolution will take longer. , require full ID and address verification (for amounts higher than 50 USD per trade). Your convenience is one of our top priorities, that's why we've enabled 400+ ways for you to buy and sell cryptocurrency on Paxful. Hover over your username on the top right of the page and click. Buyer or seller violated the other partys offer terms and/or trade instructions. This digital wallet is where you will store all of your hard-earned cryptocurrency. Here's how you can verify your email address. We have a strict verification process that helps ensure we know our customers, an army of dispute and fraud prevention analysts to help make sure trades run smoothly and to keep bad actors away from the marketplace. This status means that a trade has been cancelled. Invalid Parameters. This may happen because: If you started a trade on Paxful but the trade chat won't load or initialize, please follow the following steps to fix the issue: An "Invalid Parameters. If the photo is not legible or if you are not satisfied with it, click Retake and try again. extremely high margins), your offer may not be visible to other users. One of the best things about Paxful is that it allows users to pay for their crypto purchases using their choice of more than 350+ payment methods. Verify that your Paxful wallet balance reflects the purchased BTC. You were not able to provide clear reasons and evidence as requested by the moderator. The gathered information is then communicated back and forth between the VASPs. Additional actions may be taken for severe or repeat offenses, such as being banned from Paxful or restricting the payment method. Paxful Pay is great regardless of what you're selling, whether it's services online or physical products. 3. The Paxful Wallet for Android and iOS makes it easy for users to send, receive, and store cryptocurrency anywhere and anytime. Users located in Nigeria can now use their NIN (national identification number) to verify their identity and address on Paxful. The next step after submitting your ID is to complete your face verification. This means that after youve received a payment for your crypto your trade partner can request their funds back. Read more here: Why did I lose a gift card dispute? We'll walk you through signing up with Paxful so you can trade and store various cryptocurrencies. There are businesses, such as Paxful, that are called. Customized fees (we have temporarily paused this benefit), *To be a good trader on Paxful, we expect honest trading, prompt release times, keeping the trade on Paxful, etc. To sell cryptocurrency via Bank Transfer, you can also create your own offer. In case if we do not receive a response from your app, the URL will not be saved, and a Webhook will not be created. Do not use third parties for payments. To deposit Bitcoin to your Paxful wallet: 1. If youre the seller in this case, then your cryptocurrency is safely returned back to your wallet. When that count reaches two, you should see your Bitcoin in your Paxful wallet. Once youve filled that out, click Submit. We have a large, well-trained staff that is over 100 people strong. Select your issuing country as Nigeria and choose the option: National Identification Number (NIN) from the drop-down menu. The Paxful Wallet is a digital wallet given upon sign-up and allows you to securely send and receive your hard-earned cryptocurrency. Which one do you pick? This guide will show you how to manage working hours for your offers and how to find them on an offer of your trade partner. If your conversion is successful, youll see a green banner to let you know. Paxful takes AML protocol seriously, and we abide by all laws, regulations, and procedures. , the payment window expires. 3. Provide a selfie (or take a picture of yourself) to prove your identity matches your NIN. To troubleshoot 2FA with Authy, visit our help center page. During a dispute, we also ask for any evidence that may help the moderator make a decision. 4. If youre the buyer, youll need to click on the QR code link to visit your trade partners online wallet. Heres everything you need to know about it. If you are temporarily living or traveling in a. , but you have proof that the payment method belongs to you, please: Take a screenshot of the account that displays your name, Provide proof that you are only temporarily in a restricted country, and proof of address or documentation from your country of origin, Send the screenshots of the documents to our support team through. You will be charged a network fee when sending USDT via the TRON (TRC20) network and that's on top of the Paxful Wallet fee. You can see how many confirmations your transaction has. Every time a trade completes successfully you can track your earnings from your Kiosk Dashboard. The signature is created by combining the signing secret with the body of the request we're sending using a standard HMAC-SHA256 keyed hash. On Paxful, we have our dispute system through which conflicts between our users are settled in the fairest way possible. . Click Show All or Any payment method field and select your preferred payment method to buy crypto on the dialog box that appears. There are a few different things you can do to protect yourself from chargebacks when trading in the marketplace: *Third-party payments are payments made by someone who the payment method/account does not belong to. Its important that you know what the minimum trade amount set on Paxful. For USDT (Tether USD) we allow two send-out options from your Paxful Wallet: Ethereum (ERC-20 USDT) and TRON (TRC-20 USDT). For your Buy Offers, click on Offers to Buy. Offer terms is the buyer requesting additional documents or having specific requests as part of the trade procedure? Anyone who is sending out 1,000 or more USD in cryptocurrency on Paxful to another platform will need to abide by the new travel rule and provide the appropriate information. The integration allows you to add new payment methods, in addition to the ones you currently have. Another window will pop up to confirm your information. Tether (USDT) is a stablecoin that is pegged to the American dollar (USD). Here are a few things to keep in mind: Once youve created and published your personalized offer, wait for a seller to start a trade with you. uploading a photo of ID, uploading a cash receipt, accepting physical gift cards only, etc. Although your account is restricted, wallet services will still be available such as receiving, sending, and converting crypto. A: Absolutely. The Bitcoin you sent may not appear immediately in the recipient's wallet balance but that doesn't mean that the funds are lost. Once a trade has started, you will receive a notification. This business web app allows you to safely trade with popular cryptosmost notably Bitcoinand also purchase goods and services through the app. From there, you can choose your local currency. If you familiarize yourself with the process, itll make trading on Paxful a lot easier. Heres how to check the Bitcoin transaction status: and type or paste the transaction ID into the search field. . Click FIND OFFERS. Buyers rate does it look profitable for you? Perform additional account verification steps. If you post a transaction between these times, and you dont see your transaction posted on Paxful, we recommend you reach out to our support team. The types of Personal Data that we may obtain from you may include: Biographical Data, including: Name Email Address Phone Number Country Full Address Date of Birth Paxful Account Details, including: Username User Profile Information in the "Bio" section Profile Picture Joined Date Default Currency Time Zone Default Language Our moderators will definitely look into your case as soon as possible and reach out to you. On the ID verification page, click Start.The Submit identity card page appears. Each store has a unique link and PIN code to share with staff so they have access to Paxful Pay PoS and can serve customers. Click Start verification process. This goes against the Paxful Terms of Service and is strictly prohibited. The Bitcoin blockchain is a public record of all Bitcoin transactions. Paxfuls escrow feature aims to ensure a fair trade experience for both parties. Here is an example of a Bitcoin wallet address:3F1tAaz5x1HUXrCNLbtMDqcw6o12Nn4xqXA wallet address can also be presented as a QR code. The buyer sees offer terms before he starts the trade. Their mission is to empower the forgotten underbanked around the world to have control of their money using peer-to-peer transactions. The sellers cryptocurrency will stay in escrow until our moderators step in to investigate the situation and award the cryptocurrency to the deserving party. Cryptocurrency is moved from your personal Paxful wallet to the trades secure escrow. The payment is sent to the merchant and the user is redirected to the merchant website. To set up 2FA with Google Authenticator (GA) follow the steps below: To troubleshoot 2FA via Google Authenticator (GA), visit our help center page. If you keep trying to give sellers used codes, you will be reported and banned from trading on Paxful as it is not only a waste of your own time but also that of others. Dont forget to leave feedback! Your old bitcoin address is still valid and your coins are still there. This will help to make sure that you will have a quick trade without any delays from the sellers side. How can I lift a restriction on my payment method? 5. 2. Q: When does the gift card fee increase take effect? You can't live chat with a representative or call. If you've only done one or the other, you won't be eligible for the Trader Program. This will show you a brief summary of what the buyer requires from you regarding the payment. . Operation screenshots or video recording. However, you may encounter some specific cases depending on the payment method you choose. There are eight statuses your trade could possibly have: Active funded a trade has started, and funds have been transferred from the sellers wallet into trade escrow. If you have no control over the payment and you transfer responsibility to others, this can be considered as fraud. Blocking is a way to ensure that the bad apples dont bother you. Once you submit your materials, you will see the screen below letting you know you have completed your verification process. On the Merchant Dashboard you can see: This is the dashboard to track your affiliates and your affiliate commissions. A: The increase will go into effect on December 15th (UTC 12:00). In, For a full breakdown of USDC fees, please visit, Unfortunately, transactions on the blockchain cannot be canceled or reversed. Click the Releasebutton only if you are absolutely sure about receiving the payment. With each new level of verification, users unlock higher trade amounts and limits. I've completed the required amount of trades.